refundpolicy
Refund Policy
- All cancellations must be received in writing via letter or email. Faxes will not be accepted. Telephone messages will not be accepted.
- Cancellation requests must include the following information:
- Camper’s Name
- Camp Name & Dates
- Original Amount Paid
- Person to whom the refund check should be issued
- Address refund check should be mailed.
- Reason for Refund
- All refund requests must be made to the Camp Office at:
- EMAIL: camps@lehigh.edu
- STANDARD MAIL:
Lehigh University Sports Camps
641 Taylor Street
Bethlehem, PA 18015
- Cancellations made 15 days or more prior to the start of camp will be awarded a 97% refund (3% Administrative Processing Fee).
- Cancellations made 7-14 days prior to the start of camp will be awarded a 75% refund.
- Cancellations made on the first day of camp up to 6 days prior to the start of camp will be awarded a 50% refund***.
- "Sold Out" camps will not refund cancellations but may transfer the registration to a future camp.
- Boys Lacrosse, Swimming and Girls Soccer Camps have additional restrictions on refund. Check our their camp web pages.
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- No refunds will be awarded to campers who are “no shows” (do not attend camp and do not notify the camp office of their cancellation by the first day of camp).
- The date of a cancellation request shall be determined by the postmark of the letter or the date the email was sent
- This refund policy will be strictly enforced with only the “Allowable Exceptions” listed below being given extra consideration.
***Allowable Exceptions for registrations received on or after Nov 1st, 2007:
- Canceled Camp - If a camp/clinic is cancelled, a 100% refund will be awarded to all campers who have pre-registered. The University is not responsible for related costs such as airfare, travel costs, cancellation charges, etc.
- Medical – More than 7 days prior to camp, or after camp has started, the standard refund policy stated above shall apply, however, if a camper cannot participate in camp due to medical reasons the following policy shall be applied to cancellations made 1-6 days prior to camp.
- For Campers Enrolled in a Day (or Evenings Only) Camp – A full refund minus a $50 administrative fee shall be awarded as long as a note signed by a doctor is mailed with the refund request to our office postmarked prior to the start of camp. The doctor’s note must say that participation in camp is against his/her medical advice.
- For Campers Enrolled in a Residential Camp (regardless of whether they are staying overnight) – A full refund minus a $100 administrative fee shall be awarded as long as a note signed by a doctor is mailed with the refund request to our office postmarked prior to the start of camp. The doctor’s note must say that participation in camp is against his/her medical advice.
- Same Day Cancellation of Online Registration – If a camper registers online and then notifies us via an email sent to camps@lehigh.edu within 24 hours of the registration’s time-stamp, then a full refund will be awarded. This policy applies ONLY to online registrations.
- Cancellation Prior to Receipt of Mailed Application by our Office – If you have recently mailed in your application and we have NOT received it yet in the mail, you may cancel your registration without any charge. You must EMAIL us at camps@lehigh.edu to notify us of your desire to cancel and we will mail you back your unprocessed application. However, if we have received your application in the mail already, then the standard refund policy above applies.
- Death in the Family – If a close family member of the camper (ie. Parent/grandparent/sibling) has passed away suddenly and circumstances make it impossible for the camper to attend camp, then a full refund shall be awarded if EMAIL notification is received by the first day of camp. If this situation applies to you, please accept our sincerest condolences.
- Injury During Camp – If a camper sustains an injury that does not allow him to continue active participation in camp, the following policy shall apply:
- No refund shall be given to an injured camper that chooses to stay at camp despite their injury. Many campers do decide to stay at camp and learn by watching the remaining sessions, taking notes, and asking questions. Any campers that would like to stay at camp must be approved to do so by the camp’s athletic trainer. If the athletic trainer feels the camper’s health is at further risk should he/she continue at camp, the camper will not be allowed to stay at camp and will be sent home and offered a pro-rated refund per below.
- If the camp’s athletic trainer determines that the camper is unable to actively participate in camp activities without further injury or that the camper’s health would be at risk by remaining at camp to learn through observation, a prorated refund shall be offered based upon the duration of time the camper has already spent at camp.